Open Letter to Our Contractors and Dealers:

Backyard America is currently in a dispute with a California company named The Grape Authority. The owners, Keith Wall and April Wagner, ordered a Sonoma Pergola with wall panels for more than $6000. Mr. Wall reported some damage several days after receiving the shipment. He has repeatedly admitted that he did not bother reading the shipment receiving instructions and did not inspect the shipment at the time of delivery. Although he has provided no proof of damage, the worst case cost is approximately $650. Instead of making a claim for the amount of the alleged damages, he successfully back charged the entire amount of the purchase. They now think that they are entitled to the pergola for free. He has the pergola and the money.

We are in the process of taking various actions against The Grape Authority, Mr. Wall, and Ms Wagner in an effort to force him to pay for the structure that they are currently using. We strongly suggest that you avoid doing business with these individuals and their company on anything other than a cash up front basis. We will not ship any products to the individuals or company.

Please free to call me if you have any questions or information that might be helpful regarding these people.

Ernie Sears
Backyard America