 Attached
is a photo of the (semi) completed pergola project at the front entrance
of my home. Almost every neighbor that walks by offers a
compliment and I am always quick to provide them with your info. I'm
very happy with the design, integrity and quality of your product.
Thanks for caring!Chris Langford
Edgewater, MD |
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Dear Backyard America, Just wanted to share the picture of our
pergola purchased from you. We have been very happy with your
product and customer service! We use our deck all the time now
that there is shade! It’s held up great over the past 3 years.
Best regards,
Roxanne Tavakkol
Northern, NJ
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 Here
are the photos from the (first of many) pergola we ordered from you. The
clients are so happy.
Joelle
Harmony Garden Interiors
Beautifying Workplaces and Homes |
 Well
the project is complete. We are very pleased with the way the Potomac
turned out and the way it transformed our backyard. Please extend a
thanks to Bill and Tim who were both readily available with answers to
my questions.
In regards to the kit and instructions- product and measurements made
the project easy.
Be well,
Angelo G.
Clarence, NY.
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 We
are very pleased with the pergola kit & have recommended your other
products to friends & neighbors that gawk at ours. This isn’t the best
picture, due to the shadows, the new development underway behind us &
that the grass is still recovering from the Bobcat used by the patio
contractors. Feel free to use our satisfaction, my comments & the
picture as you desire.
Brad Bailey,
VA |
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 Myself,
my family, and friends/neighbors, etc. are delighted with our new
pergola.
Thanks,
Jim K
Cedar Grove, NJ 07009
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Before
After
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After much review of pergola designs and suppliers, I purchased an Aspen
Vinyl Pergola (with 10" columns) from your Company. During the
purchasing process, an associate named Bill assisted me with the order
and was quite helpful in answering my questions. The pergola arrived as
promised in excellent condition. Shortly thereafter, I had the pergola
installed per the specifications. It was absolutely beautiful. Several
of my friends and neighbors asked where I had purchased the pergola and
I, or course, gave them your website address.
DeJuan E. H
Johnsonville, SC
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 Just
a note to thank you all. The pergola arrived as you stated, all was
there and it went up without a hitch. Attached are a couple of pictures
of the end result.
Nice job guys!
Larry & Heidi A.
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 I
just thought I would write to thank you and your team there at Backyard
America for doing a bang-up job designing my wall pergola. I completed
the installation myself this last weekend, and I thought I would share
some photos with you of the finished product. Feel free to use any of
these photos for advertising purposes if you like what you see.
Sincerely,
Jim C.
Tampa, FL
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.jpg) The
pergola was painted yesterday afternoon and it looks awesome! I've
attached two pictures so you can see it.
Andy - thanks for all
your time answering my questions (making recommendations on the best way
to work around our bay window area, how it will be delivered, how to
install, etc) for answering our landscaper's questions, and working out
the delivery issue.
Kim - thanks for all
phone calls and your timely follow-up on resolving the paint color
issue.
It's a bit scary
ordering such an expensive product over the internet, but Backyard
America provided a quality product, and more importantly, quality
service all throughout the process. Many of our neighbors are asking
where we got our beautiful backyard addition and we are happy to refer
them to you.
Thanks again!
Janie T. |
I just wanted to let you know our railing
arrived today. We are having a family reunion next weekend and had
hoped to have the railing and pergola installed by then. We will at
least have deck railing and are very grateful for the fast service.
We were a little nervous about ordering over the phone without being
able to see the product. I'm thrilled to say the quality is excellent
and so is the service. Also the price was $2800 less than our local
supplier.
Keep up the good work, we will look forward to receiving the pergola.
Sincerely,
-D. & T. Baldwin
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Hi Andy, I just wanted to thank you for
helping me select my deck lights a couple of weeks back. I installed
them and they look great. I won't connect them to the transformer
until next spring, being that it's freezing here, but I look forward
to sitting out there in the evenings next summer and enjoying a cold
one or two. Thanks again and happy thanksgiving!
-K. Gillis
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Hi Andy,
Well done! Our Cedar Pergola arrived at our house about noon yesterday.
I must tell you this: You do excellent work my friend! And your "export
packing" was a good idea as all pieces arrived with nary a ding,
scratch, chip, or any other mark. I've been in the construction trades
over 45 years and have not lately seen such find craftsmanship nor a
finer grade of lumber/material. The six posts are straight as an 8
foot level - on all sides! How do you do that? Can't say enough good
things about your product. Also, thanks for putting up with all my
bugging e-mails and your always prompt responses.
Regards,
-M. Wellner |
Dear Mr. Sears;
I called your company about 3 weeks ago to inquire about vinyl porch
railings. I spoke directly to you and explained that I was unable to get
specific lengths of railings in New Jersey where I live. The Home
Depot's carry only 72" lengths and I needed varying lengths from 71" up
to 78". You explained what products you had and how they were installed.
After some careful measuring and a little research on how to install
vinyl railings I called back and placed an order for the railings. I
received them on Friday, May 3rd. I installed them yesterday, Sunday May
5th with no trouble.
My intention in writing this letter is to tell you how pleased I am with
your product both in the ease of installation and in the quality of the
product not to mention how beautiful they look. I was very impressed
with the way the vertical posts fit into the rails with NO play and no
discernable spaces. I used a SAWSALL to cut the rails to the required
lengths. It worked just fine for me. The white headed screws are a nice
finishing touch and the little white caps that go over the rail locking
screws afford a beautiful professional finishing touch to the system.
While I was putting these railings up, it caused a stir in my
neighborhood as I installed them on a front porch. People stopped by to
ask where I got the product and to find out where I bought them and to
tell me how easy the installation looked. You might be hearing from
people in Wayne, NJ.
It's not often that a product is exactly what you expect.....but your is
and its been a pleasure buying from you and installing your product.
Best regards,
-S. ZigmanPS; I failed to mention that the
nearest price to yours for something that I didn't think was comparable
in quality was $770.00. I saved quite a bit of money not mention sales
tax and the free shipping. |
 Hi,
After placing an order less than 2 weeks ago, my awning came on Thursday
afternoon. By lunchtime Saturday the job was done. It was like hanging
curtains! I was impressed by the heavy extruded hood, having expected a
rolled sheet metal like my neighbor's. Attached are some before and
after shots of the project.
-Ray |
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 Here are a few
pictures of my finished project. It was finished in the fall of 2003.
We are very happy with it and would recommend your company to anyone.
It is a 12' vinyl gazebo, with cedar ceiling and roofing. I think you
thought I was crazy ordering cedar roofing with a vinyl gazebo, but it
turned out great. Hope to see it on your web site.
-J. Reineck
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Well, this past week, as you know, we were hit by
Hurricane Ivan. Although, it wasn't a direct hit in Ft Walton Beach, the
winds did reach a sustained speed of 90-100MPH for several hours with
some areas reporting gusts up to 140MPH. Attached is a picture of
what the winds did to my shed. On the side of the picture is the gazebo.
You'll be amazed, as I was, that it not only stood up to Hurricane Ivan
but didn't suffer any damage at all. In fact it was the only structure
in my yard that didn't have any damage. Thanks for a fine product.
-H. Robson
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I just received my
Gazebo kit. What a beautiful job in packaging and quality of
workmanship. I am anxious to get started with the assembly process.
Thanks again.
-D. Rose |
Thank you so much
for the wonderful and organized gazebo kit. I have enclosed a picture
of our finished product. We are on the main road into our golf course
community and have had many people stop and admire it. They seem to
slow down and glance our way. I have spent many hours sitting in it.
Thank you for such an excellent product and kit.
Sincerely,
-P. Chandler
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Please feel free to use us for references
in the future. Your company did a great job. You took my idea and
improved on it and came up with a terrific design. The construction
crew was first rate and fun to talk with. Bill Morse was helpful and
accommodating when we had details to work through. Plus it looks
really cool the way it ended up away from the house and elevated in
the trees. We have added some landscaping and it looks fantastic now
in the side yard. I'll take some pix and send them to you in case
you'd like to use one on your web site. It looks much more complete
now than my earlier pictures. Thanks for all the good work. JC
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I must tell you that
we spent about 3 hours yesterday putting it together. We still have
some to do, BUT it was idiot proof! My husband and I did it together
and we didn't argue one time!!! THAT says something about your product
AND the instructions. It was easier to assemble than one of those
pieces of furniture you buy at Wal-Mart and have to assemble!
Thank You!
-JH
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Thanks again for the
great service and the beautiful Gazebo. I finished painting it this
week end and we celebrated with a small gather for the neighbors. I
have given you email address to several people who use the bike path
behind our house and I recommended you highly for the service, quality
of the product and the ease of assembly. Thanks again, we hope to have
many years of use.
-D. Rose |
 Install
is complete! Took me about 12 or so hours over 4 days. I did do a few
things different from the instructions that I found to work for me. I
installed the bottom rail first, added the spindles, then installed the
top rail. I took a pair of photos to show off. I hope it is OK to send
attachments. I tried to make them small. It is a 100% improvement over
the wood system that was there.
I am VERY pleased with the look, quality and ease of installation of the
vinyl rail system I purchased for Backyard America!
Thanks! B |
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 I
said that I would send you photos of our finished railings when
we unpacked our camera and here they are. We are very pleased
with the result. They really add to the appearance of our home.
This is a great product with easy assembly and a nice finish.
Thanks again for all the assistance that you gave during our
home construction project. We really enjoyed doing business with
you and would be happy to recommend your company to our friends.
Regards,
M L Mayer
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