Selecting a Contractor
For most of us our home is the most important asset that we have. so we need to be careful about who we select to make repairs and additions to it. Listed below are links to some trade and government agencies that have good advice on how to select a contractor and how to ensure that your project meets your expectations.

The basics are pretty straight forward:

  • Define in writing your project in as much detail as possible so that you will be able to let the prospective contractors know what you want and the things that are most important to you. Make sure that all of the prospective contractors  receive the same instructions so that their bids can be compared on an apples to apples basis.
  • Select prospective contractors from trusted sources: friends and coworkers, telephone directory, local building and remodeling associations, and ads in local newspapers and magazines. Do not waste your time with door to door salesmen. Legitimate contractors do not use this practice.
  • You should be suspicious of any contractor who pressures you for a decision, offers large discounts for a quick decision, offers a discount because they have materials left over from another job, offers a large discount for full or nearly full payment as a deposit, or want you to obtain the building permit.
  • Always get at least three bids for a project. The lowest bid is not necessarily the best choice. Try to get an understanding from the contractors of why their bid is significantly lower or higher than the others. The reasons may change your selection decision.
  • Get recent references from the contractors you are considering. It is very important to see some of the contractors work if possible. There is a lot of subjectivity in quality standards. What is acceptable, even great work for one customer, may be considered shoddy by another, particularly in the finishing details. If it is not possible to go to projects, then take the time to talk to references by phone - ask questions about schedule performance, communications, and of course about the quality of the work.
  • Make sure that the contractor has the appropriate business and builder licenses as required by the local and state governments. Also the contractor should provide a certificate of insurance showing proof of general liability and workers compensation insurance.
  • All project specifications, work schedule and payment terms should be  written in the contract. For all but the simplest  projects, a drawing(s) should be a part of the contract as well.
  • The contractor should provide a written warranty with specific definitions of what is covered, the warranty period, and how the warranty claims are to be handled.

This is just a brief guide to the contractor selection process. For a more complete discussion of this topic and other issues related to home improvement check out these links:


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